Terms and Conditions

Last Updated: January 2026

Agreement to Terms

By accessing and using the services of SNOWAVE LIMITED ("we", "us", or "our") through our website snowavelimited.digital, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

Services

SNOWAVE LIMITED provides travel arrangement and reservation services, event planning and management services, tour operations, corporate travel management, and related administrative and support services. We act as an intermediary between you and service providers such as airlines, hotels, and other travel-related businesses.

Booking and Reservations

When you make a booking through our services:

  • All bookings are subject to availability and confirmation
  • Prices are subject to change until booking is confirmed
  • You must provide accurate and complete information
  • You are responsible for ensuring all travel documents are valid
  • Special requests are subject to availability and cannot be guaranteed

Payment Terms

Payment terms vary depending on the service booked:

  • Full payment may be required at the time of booking
  • Some services may require a deposit with balance due before travel
  • All prices are in British Pounds (GBP) unless otherwise stated
  • Additional fees may apply for changes or cancellations

Cancellations and Refunds

Cancellation policies vary by service provider and booking type:

  • Cancellation fees may apply as per the terms of the service provider
  • Refunds are subject to the cancellation policy of the relevant service provider
  • We will process refunds in accordance with applicable policies
  • Refund processing times may vary

Please contact us as soon as possible if you need to cancel or modify your booking.

Travel Documents and Requirements

It is your responsibility to:

  • Ensure you have valid passports, visas, and other required travel documents
  • Check entry requirements for your destination
  • Obtain necessary vaccinations or health certificates
  • Comply with all applicable laws and regulations

We are not responsible for any issues arising from invalid or missing travel documents.

Travel Insurance

We strongly recommend that you obtain comprehensive travel insurance to cover cancellation, medical expenses, personal belongings, and other potential risks. We can provide information about travel insurance options, but the decision to purchase insurance is yours.

Limitation of Liability

To the maximum extent permitted by law:

  • We act as an intermediary and are not liable for the acts or omissions of service providers
  • Our liability is limited to the amount paid for our services
  • We are not responsible for loss or damage to personal belongings
  • We are not liable for delays, cancellations, or changes made by service providers

Force Majeure

We are not liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, war, terrorism, strikes, or government actions.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of SNOWAVE LIMITED or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

SNOWAVE LIMITED
11 Regina Terrace
London, W13 9HY
United Kingdom
Email: about@snowavelimited.digital